7slotsv2 Privacy Policy

This Privacy Policy ("Policy") describes the manner in which 7slotsv2 ("7slotsv2", "we", "us", "our"), the operator of the online gaming platform accessible at 7slotsv2.org, collects, processes, uses, stores, and protects personally identifiable information and other data relating to users of the platform ("Members", "you", "your"). This Policy applies to all interactions with the 7slotsv2 website, its gaming products, customer support services, and any related communications.

By registering a 7slotsv2 Account, visiting the platform, or otherwise engaging with the Services, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this Policy, please discontinue your use of the 7slotsv2 platform.

This Policy should be read together with the 7slotsv2 Terms & Conditions, which also form part of the agreement between you and 7slotsv2.

1. Who We Are

7slotsv2 is an online gaming and sports betting platform operating at 7slotsv2.org, providing slots, live casino, sportsbook, and related entertainment services primarily to adult players in Malaysia. 7slotsv2 acts as the data controller in respect of the personal data processed under this Policy. Our designated contact for privacy matters is reachable at [email protected] (plain text only — not a clickable link).

2. Data We Collect

7slotsv2 collects the following categories of personal data in connection with membership and platform use:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (for age verification purposes — minimum age 21).
• Registered email address and mobile telephone number.
• Residential address.
• Username and encrypted password credentials.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identity documents, such as Malaysian MyKad or passport.
• Proof of address documentation where required for enhanced due diligence.
• Selfie or biometric verification data where applicable to the verification process.

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction history, including amounts, dates, and payment method identifiers.
• Bank account numbers, FPX account references, DuitNow-linked identifiers, and e-wallet account details (Touch 'n Go, Boost, GrabPay) used for payment processing.
• Bonus and promotional activity records.

2.4 Gameplay & Behavioural Data

• Game session logs, including games played, wager amounts, game results, and session duration.
• Platform navigation data, feature usage patterns, and product interaction records.
• Responsible gaming tool usage, including limit-setting and self-exclusion records.

2.5 Technical & Device Data

• IP address and approximate geolocation data derived therefrom.
• Device type, operating system, browser type and version.
• Session timestamps and authentication logs.
• Cookie identifiers and tracking pixel data (see Section 9).

2.6 Communications Data

• Records of live chat, email, and support ticket communications between you and 7slotsv2.
• Feedback, survey responses, and complaint records.

3. How We Collect Data

7slotsv2 collects personal data through the following means:

• Directly from you — through the account registration form, KYC document submission, deposit and withdrawal requests, support communications, and preference settings within your Account dashboard.
• Automatically — through cookies, session tracking technologies, server logs, and analytics tools that record your interactions with the 7slotsv2 platform.
• From third parties — including identity verification service providers, payment processors (FPX operators, e-wallet providers), fraud prevention services, and analytics partners, where required to deliver or secure the Services.

4. Purpose of Processing

7slotsv2 processes your personal data for the following purposes:

• To create, verify, and manage your 7slotsv2 Account.
• To process deposits, withdrawals, and all related financial transactions via FPX, DuitNow, and Malaysian e-wallet providers.
• To verify your identity and age (21+) in compliance with Know Your Customer (KYC) obligations.
• To detect, investigate, and prevent fraud, money laundering, collusion, and other prohibited conduct.
• To deliver the gaming products, sportsbook services, and promotions you request.
• To administer and enforce the responsible gaming tools you have activated, including deposit limits and self-exclusion.
• To provide customer support and respond to queries and complaints.
• To send transactional communications, including account confirmations, deposit receipts, and withdrawal notifications.
• To send marketing communications where you have provided explicit consent, and to manage your marketing preferences.
• To comply with applicable legal, regulatory, and reporting obligations.
• To improve the 7slotsv2 platform through anonymised usage analytics and product development research.

5. Legal Basis for Processing

7slotsv2 processes your personal data on the following legal bases:

• Contract performance — processing necessary to fulfil the membership agreement between you and 7slotsv2, including account management and payment processing.
• Legal obligation — processing required to comply with applicable laws, including AML/KYC obligations and age verification requirements.
• Legitimate interests — processing for fraud prevention, platform security, and service improvement where these interests are not overridden by your privacy rights.
• Consent — processing for marketing communications and certain cookie-based analytics, where you have provided explicit consent that may be withdrawn at any time.

6. Data Sharing

7slotsv2 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection obligations:

• Payment processors — FPX gateway operators, DuitNow service providers, and e-wallet platforms (Maybank, CIMB, Public Bank, Touch 'n Go, Boost, GrabPay) for transaction processing.
• Identity verification providers — KYC and AML screening service providers engaged to verify member identity and assess risk.
• Game content providers — certified game studios may receive anonymised gameplay session data for technical support and RNG certification purposes.
• Analytics providers — platform analytics tools that process anonymised or pseudonymised usage data to support product improvement.
• Regulatory and law enforcement authorities — where required by applicable law, court order, or regulatory direction.
• Professional advisers — legal counsel, accountants, and auditors under confidentiality obligations where required for business operations.

7. International Data Transfers

Some of the third-party service providers engaged by 7slotsv2 may process personal data in jurisdictions outside Malaysia. Where such transfers occur, 7slotsv2 takes reasonable steps to ensure that appropriate data protection safeguards are in place, consistent with applicable privacy legislation. By using the 7slotsv2 platform, you consent to the transfer of your data to overseas processors as described in this Policy.

8. Data Retention

7slotsv2 retains personal data for as long as necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by applicable law. In general:

• Account and identity data is retained for a minimum of five (5) years following Account closure, in compliance with AML recordkeeping requirements.
• Transaction records are retained for a minimum of five (5) years.
• Support communications are retained for two (2) years.
• Marketing preference records are retained until you withdraw consent or close your Account.

Where data is no longer required for any lawful purpose, 7slotsv2 will securely delete or anonymise it in accordance with its data destruction policy.

9. Cookies & Tracking Technologies

The 7slotsv2 platform uses cookies and similar tracking technologies to operate core platform functions, maintain session security, and analyse usage patterns. The following cookie categories are used:

• Strictly necessary cookies — essential for platform functionality, including session management and security. These cannot be disabled.
• Performance & analytics cookies — collect anonymised data about how members navigate and use 7slotsv2, used to improve the platform experience.
• Functional cookies — remember your preferences, such as language settings and responsible gaming limit configurations.
• Marketing cookies — used to deliver relevant promotional content, where you have consented. You may withdraw consent at any time through your browser settings.

You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies may impair your ability to use the 7slotsv2 platform.

10. Your Data Rights

Subject to applicable law, you have the following rights in respect of your personal data held by 7slotsv2:

• Right of access — to request a copy of the personal data 7slotsv2 holds about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of your personal data, subject to our legal retention obligations.
• Right to restriction — to request that processing of your data be temporarily restricted in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format where technically feasible.
• Right to object — to object to processing carried out on the basis of legitimate interests, or to direct marketing.
• Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact 7slotsv2 via live chat or at [email protected]. We will respond to verified data rights requests within 30 days.

11. Children & Minors

The 7slotsv2 platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If 7slotsv2 discovers that personal data has been collected from an underage individual, the associated Account will be suspended and the data securely deleted in accordance with our data destruction policy. If you believe an underage individual has registered on 7slotsv2, please notify us at [email protected] immediately.

12. Security Measures

7slotsv2 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and 7slotsv2 servers.
• Encryption of sensitive data fields at rest within the 7slotsv2 database infrastructure.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits and vulnerability assessments of platform infrastructure.
• Multi-factor authentication requirements for internal administrative access.

While 7slotsv2 takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 7slotsv2 login credentials.

13. Third-Party Links

The 7slotsv2 platform does not contain links to third-party websites. Any services accessed through 7slotsv2 game providers operate within embedded or iframe environments subject to the respective providers' terms. 7slotsv2 is not responsible for the data practices of third-party game content providers, though all providers in the 7slotsv2 portfolio are required to meet minimum data protection standards as a condition of partnership.

14. Policy Amendments

7slotsv2 reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered members via email to their registered address and/or via a prominent notice on the 7slotsv2 platform prior to the effective date of the change. Continued use of the platform following the effective date of any amendment constitutes your acceptance of the updated Policy. The "Last updated" date at the top of this page reflects the most recent revision.

15. Contact & Complaints

For privacy-related enquiries, data rights requests, or complaints regarding 7slotsv2's data practices, please contact our support team via live chat available 24/7 on the platform, or by email at [email protected] (plain text — not clickable). We aim to acknowledge all privacy enquiries within 72 hours and resolve substantive requests within 30 days.

If you are not satisfied with 7slotsv2's response to a privacy complaint, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.